Legal notice

Legal Notice

Last updated: 24 August 2026

Throughout this notice, “FacialONE”, “we”, “us” and “our” refer to the business identified above.

Purpose of This Website

This website provides information about FacialONE products and allows customers to purchase products online.

Your use of this website and any purchases made through it are also governed by our:

  • Terms of Service

  • Privacy Policy

  • Cookie Policy

  • Shipping Policy

  • Returns and Refund Policy

If there is any conflict between this notice and our Terms of Service, the Terms of Service will apply to the extent permitted by law.

Product Information

We take reasonable care to ensure that product descriptions, photographs, specifications, prices and availability information are accurate.

Product colours, proportions and appearance may vary slightly because of screen settings, photography, packaging updates or manufacturing variations. Such minor differences do not affect your statutory rights where a product is faulty, materially different from its description or otherwise does not conform to the contract.

We may update product information, packaging, availability or pricing without prior notice. Any changes will not affect orders that have already been accepted unless required by law or agreed with the customer.

Skincare and Medical Disclaimer

FacialONE products are sold as cosmetic skincare and personal-care products. Information provided on this website is for general informational purposes and is not medical advice.

The AquaPore Pro is not presented as a substitute for medical diagnosis, treatment or professional dermatological care. It is not intended to diagnose, treat, cure or prevent any disease or medical condition.

Always read and follow the supplied instructions before use. Do not use the device on broken, infected, inflamed, sunburnt or severely irritated skin. Stop using it immediately if you experience significant pain, persistent redness, swelling or another unexpected reaction.

If you have a diagnosed skin condition, are undergoing dermatological treatment, have recently received a cosmetic procedure or are uncertain whether the product is suitable for you, seek advice from an appropriately qualified healthcare professional before use.

Individual experiences and results may vary.

Reviews, Testimonials and Results Imagery

Customer reviews and testimonials must reflect the genuine experience and opinion of the person providing them. Any incentivised review will be identified where required.

Before-and-after photographs must represent genuine, substantiated results and must not be digitally altered in a way that exaggerates product performance.

Any model-created, illustrative or digitally generated imagery will be clearly identified and must not be interpreted as evidence of guaranteed results.

Testimonials and individual experiences do not guarantee that every customer will achieve the same outcome.

Website Accuracy and Availability

We take reasonable steps to keep this website accurate, secure and available. However, we cannot guarantee that it will always operate without interruption, delay, technical error or harmful components.

We may temporarily restrict, suspend or withdraw access to all or part of the website for maintenance, security, operational or other legitimate reasons.

Intellectual Property

Unless otherwise stated, the text, branding, graphics, product presentation, website design and original content appearing on this website belong to FacialONE or are used with the permission of their respective owners.

You may view and temporarily download website content for personal, non-commercial use. You must not reproduce, modify, distribute, sell, license, publish or commercially exploit our content without prior written permission.

Third-party names, trade marks and copyrighted materials remain the property of their respective owners. Their appearance on this website does not imply sponsorship, endorsement or affiliation unless expressly stated.

External Links

This website may contain links to websites operated by third parties. These links are provided for convenience and information only.

We do not control third-party websites and are not responsible for their availability, security, content, privacy practices or services. A link does not necessarily represent our endorsement of the third party.

Limitation of Liability

Nothing in this notice excludes or limits liability where doing so would be unlawful. This includes liability for:

  • Death or personal injury caused by negligence

  • Fraud or fraudulent misrepresentation

  • Breach of your statutory consumer rights

  • Any other liability that cannot lawfully be excluded

To the fullest extent permitted by law, FacialONE will not be responsible for indirect or unforeseeable losses arising from the use of this website.

Customers must use products in accordance with the supplied instructions. We are not responsible for loss or damage caused by deliberate misuse, failure to follow safety instructions or use of a product for a purpose for which it was not designed.

Nothing in this section affects your statutory consumer rights.

Privacy and Personal Information

Personal information collected through this website is processed in accordance with our Privacy Policy and applicable UK data-protection legislation.

Our Cookie Policy explains how cookies and similar technologies are used on this website and how you can manage your preferences.

Governing Law

This legal notice and your use of this website are governed by the laws of ENGLAND AND WALES 

If you are a consumer, you will retain any mandatory protections provided by the laws of the country in which you normally reside. Nothing in this notice restricts any right you may have to bring proceedings in your local courts where applicable.

Changes to This Notice

We may update this legal notice when our business, website or legal obligations change. The current version will always be displayed on this page together with its latest revision date.

Contact

For questions about this website, our products or this legal notice, please contact:

FacialONE
info@facialone.com